Privacy policy

Updated August 14, 2026

Privacy Policy

Traci's Craziness operates this store and website — including all related content, features, tools, products, and services — to provide you with a curated shopping experience ("the Services"). Our store runs on Shopify, which helps us deliver these Services. This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. If anything in our Terms of Service conflicts with this Privacy Policy, this Privacy Policy governs how we handle your personal information.

By using or accessing the Services, you acknowledge that you've read this Privacy Policy and understand how your information is collected, used, and disclosed.

Personal Information We Collect

"Personal information" refers to information that identifies you or could reasonably be linked to you. It doesn't include information collected anonymously or that's been de-identified so it can no longer be linked back to you. Depending on how you use the Services and where you live, we may collect:

Contact details — name, address, billing and shipping address, phone number, email
Financial information — card numbers, payment details, transaction and payment confirmation info
Account information — username, password, security questions, preferences and settings
Transaction information — items viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled, plus past order history
Communications — anything you share when contacting us, such as customer support messages
Device information — device, browser, network connection details, IP address, and other identifiers
Usage information — how and when you interact with or navigate the Services

Where We Get This Information

Directly from you — when you create an account, use the Services, or contact us
Automatically — through your device or browser as you use the site, including via cookies and similar technologies
From our service providers — when they collect or process data on our behalf
From partners or other third parties

How We Use Your Information

To provide and improve the Services — processing payments and orders, managing your account, arranging shipping, handling returns and exchanges, enabling reviews, and personalizing your shopping experience
For marketing — sending promotional emails, texts, or mail, and showing relevant ads based on your activity, such as items you've viewed or purchased
For security and fraud prevention — authenticating accounts, securing transactions, and detecting fraudulent or unsafe activity. You're responsible for keeping your account credentials private — please don't share them.
To communicate with you — providing customer support and maintaining our relationship with you
For legal reasons — complying with the law, responding to legal requests, and enforcing our terms and policies

How We Share Your Information

We may share your information in these circumstances:

With Shopify and other vendors who perform services for us (IT, payment processing, analytics, customer support, fulfillment, and shipping)
With marketing partners, including through Shopify's personalized advertising tools based on your activity across merchants and websites. You can opt out of this kind of tracking [here].
When you direct us to share information — for example, to ship your order or through social media integrations
With our affiliates or corporate group
In connection with a business transaction (like a merger), to meet legal obligations, respond to subpoenas or similar requests, enforce our policies, or protect our rights and the rights of our users

Our Relationship with Shopify

Our Services run on Shopify, which collects and processes data about your use of our site to help us provide and improve it. Information you submit may be shared with Shopify and other third parties, potentially located outside your country. Shopify also uses data from your interactions with our store — along with other Shopify merchants — to power certain enhanced features. In these cases, Shopify is responsible for how that data is processed, including responding to your requests to exercise your rights. Learn more in Shopify's [Consumer Privacy Policy], or exercise your rights via the [Shopify Privacy Portal].

Third-Party Links

Our site may link to websites or platforms we don't operate or control. We're not responsible for their privacy or security practices, so we recommend reviewing their policies before sharing information. Linking to a site doesn't mean we endorse it or its owners.

Children's Data

Our Services aren't intended for children, and we don't knowingly collect personal information from anyone under the age of majority in their jurisdiction. If you're a parent or guardian and believe your child has shared personal information with us, contact us to request its deletion. As of this policy's effective date, we have no actual knowledge that we "sell" or "share" (as defined by applicable law) personal information belonging to anyone under 16.

Security & Data Retention

No security system is perfect, and we can't guarantee complete protection of information sent to or from us — please avoid sending sensitive details through unsecured channels. How long we retain your information depends on factors like whether it's needed to maintain your account, provide our Services, meet legal obligations, or resolve disputes.

Your Rights

Depending on where you live, you may have the right to:

Access or know what personal information we hold about you
Delete personal information we maintain about you
Correct inaccurate information
Port your data — receive a copy or request we transfer it to a third party
Opt out of the sale/sharing of your information or its use for targeted advertising ([opt out here]). If you visit with the Global Privacy Control signal enabled, we'll treat it as an opt-out request for that browser and device — and, where possible, apply it to your account too. We don't currently recognize other "Do Not Track" signals.
Manage communication preferences — unsubscribe from promotional emails anytime; we may still send non-promotional emails about your account or orders

You can exercise these rights through the Services or by contacting us below. Learn more about Shopify's role in processing your data at [privacy.shopify.com/en].

We won't discriminate against you for exercising these rights. We may need to verify your identity before processing a request, and you may designate an authorized agent to act on your behalf, subject to verification. We'll respond within the timeframe required by applicable law.

Complaints

If you have concerns about how we handle your personal information, contact us using the details below. Depending on where you live, you may also have the right to appeal our response or file a complaint with your local data protection authority.

International Transfers

We may store and process your information outside the country where you live. When transferring data out of the European Economic Area or UK, we rely on recognized safeguards such as the European Commission's Standard Contractual Clauses or equivalent UK mechanisms, unless the destination country is already deemed to provide adequate protection.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. Updates will be posted here with a revised "Last updated" date, along with any notice required by law.

Contact Us

Questions about this policy or want to exercise your rights? Reach out:

Phone: +1 404-500-9394
Email: traciscrazinesshelp@gmail.com
Mail: Traci's Craziness, 388 Bullsboro Drive, #137, Newnan, GA 30263, United States